Full-service IT partner

Our Services

From cloud strategy to day-to-day managed IT, we cover the full stack of technology services that Vietnamese enterprises need to compete in a digital economy. Certified engineers, local presence, global standards.

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Cloud Migration
AWS ยท Azure ยท GCP
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Managed Security
24/7 SOC
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DevOps & Automation
CI/CD ยท IaC
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Managed IT Services
Helpdesk ยท NetOps
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Data & Analytics
BI ยท Warehousing
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System Integration
ERP ยท CRM ยท SaaS

Six pillars of
IT excellence

Each service is delivered by certified specialists and backed by our commitment to local expertise and enterprise-grade reliability.

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01

Cloud Migration

Move your workloads to AWS, Azure, or GCP with zero-downtime execution, comprehensive risk assessments, and a phased migration roadmap built specifically for your business. We handle assessment, design, data transfer, cutover, and hypercare โ€” so you can focus on what matters.

  • Cloud readiness assessment & TCO analysis
  • Lift & shift, re-platform, or re-architect
  • AWS DMS, Azure Migrate, CloudEndure tooling
  • Vietnam data residency & PDPA compliance
  • 30-day hypercare post-migration support
Learn more
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02

Managed Security

Protect your organisation with enterprise-grade security operations: 24/7 SOC monitoring, threat detection and response, vulnerability scanning, and compliance management aligned with Vietnam's Cybersecurity Law and PDPA requirements.

  • 24/7 Security Operations Centre (SOC)
  • SIEM, EDR, and threat intelligence platforms
  • Incident response with 1-hour SLA
  • Vulnerability assessment & penetration testing
  • Compliance: ISO 27001, PDPA, NIS2 alignment
Learn more
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03

DevOps & Automation

Accelerate software delivery and reduce operational overhead with modern DevOps practices. We design and implement CI/CD pipelines, infrastructure as code, container platforms, and GitOps workflows that scale with your engineering team.

  • CI/CD pipeline design (GitHub Actions, GitLab, Jenkins)
  • Infrastructure as Code with Terraform & Ansible
  • Kubernetes cluster setup and management
  • Docker containerisation & image optimisation
  • Monitoring: Prometheus, Grafana, Datadog
Learn more
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04

Managed IT Services

Outsource your day-to-day IT operations to a team you can trust. Our managed IT service covers end-user support, network operations, hardware lifecycle management, and proactive maintenance โ€” delivered from our office in Ho Chi Minh City.

  • Tiered helpdesk support (L1 / L2 / L3)
  • Network design, monitoring, and operations
  • Hardware procurement, deployment & lifecycle
  • Microsoft 365 & Google Workspace management
  • On-site field support across major Vietnamese cities
Learn more
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05

Data & Analytics

Turn raw data into actionable intelligence. We design and build scalable data platforms โ€” from cloud data warehouses and ETL pipelines to real-time dashboards and predictive analytics models โ€” that empower leadership teams to make faster, smarter decisions.

  • Cloud data warehousing: Snowflake, BigQuery, Redshift
  • ETL/ELT pipelines with dbt, Apache Spark, Airflow
  • BI dashboards: Power BI, Tableau, Looker
  • Real-time streaming with Kafka and Kinesis
  • Machine learning model deployment and monitoring
Learn more
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06

System Integration

Break down the silos. We integrate your ERP, CRM, e-commerce, logistics, and SaaS platforms into a unified, automated digital ecosystem โ€” reducing manual effort, eliminating data duplication, and giving you a single source of truth across the business.

  • ERP integration: SAP, Oracle, Microsoft Dynamics
  • CRM connectivity: Salesforce, HubSpot, Zoho
  • API development and management (REST, GraphQL)
  • iPaaS platforms: MuleSoft, Dell Boomi, Azure Logic Apps
  • Custom middleware and webhook orchestration
Learn more

The FirstCloud
difference

Three things that set us apart from global IT vendors in the Vietnamese market.

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Certified Team

Our engineers hold active certifications across AWS, Azure, and GCP, as well as specialisations in security (CISSP, CEH), networking (CCNP), and DevOps. We invest in continuous training so your team benefits from the latest cloud capabilities โ€” not last year's best practices.

AWS Solutions Architect Azure Expert GCP Professional CISSP
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Local Presence

We're a Vietnamese company, not a foreign vendor with a local sales office. Our team in Ho Chi Minh City understands the regulatory environment โ€” from Vietnam's Cybersecurity Law to PDPA data protection requirements โ€” and we maintain genuine relationships with local telecom and data centre partners.

HCMC Office Vietnamese-speaking PDPA Ready
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24/7 Support

Technology doesn't stop at 5pm, and neither do we. Our support operations run around the clock, with dedicated engineers available via phone, email, and ticketing system. Critical incidents get a named engineer within 15 minutes. We measure ourselves by resolution time, not just response time.

15-min critical response Named engineers 99.9% SLA Monthly reporting

Not sure which service is right for your business?